Lesson 4 14 min

Goal Setting and Development Plans

Transform coaching conversations into concrete development plans with SMART goals, milestones, and progress tracking.

From Insight to Action

🔄 Remember the active listening and powerful questions from our previous lesson? Those skills help people discover what they want to change. This lesson turns those discoveries into structured action plans.

The gap between insight and change is enormous. Someone can have a breakthrough in a coaching conversation and do absolutely nothing about it. Not because they don’t care—because insight alone doesn’t create behavior change. Structure does.

Goal setting and development planning provide that structure.

The SMART Framework

SMART goals are the foundation of effective development plans. But most people write weak SMART goals because they stop at the surface.

Weak goal: “Improve my public speaking.”

SMART goal: “Deliver a 10-minute team presentation with positive feedback from at least 3 colleagues by March 31, 2026.”

ElementWeakStrong
Specific“Improve speaking”“Deliver a 10-minute team presentation”
Measurable“Get better”“Positive feedback from 3+ colleagues”
Achievable“Become world-class”“One team presentation”
Relevant“Learn juggling”“Team presentation (role-relevant)”
Time-bound“Someday”“By March 31, 2026”

AI-Assisted Goal Refinement

Use AI to sharpen vague goals into SMART ones:

“My coachee wants to [vague goal]. Help me refine this into a SMART goal. Ask me clarifying questions about their context, then propose 3 SMART versions of this goal with different levels of ambition.”

Quick Check: Take a goal you or someone you coach has stated recently. Can you rewrite it as a SMART goal right now? Test yourself before reading on.

Building Development Plans

A development plan connects the SMART goal to specific actions, resources, and checkpoints.

Step 1: Define the Goal

Use the coaching conversation to clarify what they want to achieve and why it matters.

Step 2: Assess the Gap

Where are they now vs. where they want to be?

“My coachee’s goal is [SMART goal]. Their current skill level is [description]. Create a gap analysis showing: current state, desired state, key gaps to close, and skills/knowledge needed.”

Step 3: Identify Development Activities

Different gaps require different activities:

Gap TypeDevelopment Activities
Knowledge gapCourses, reading, workshops, shadowing
Skill gapPractice, projects, simulations, coaching
Experience gapStretch assignments, job rotation, volunteering
Confidence gapSmall wins, positive feedback, gradual exposure
Mindset gapCoaching, reflection, mentoring, new perspectives

Step 4: Set Milestones

Break the goal into 3-5 milestones that create a path:

Example: “Deliver confident team presentations by March 31”

MilestoneTarget DateActivities
1. Research presentation techniquesFeb 14Watch 3 TED talks with analysis, read presentation guide
2. Create and practice first draftFeb 21Draft slides, practice alone 3 times
3. Deliver to 2-person test audienceFeb 28Present to trusted colleagues, collect feedback
4. Refine based on feedbackMar 14Incorporate feedback, practice 3 more times
5. Deliver team presentationMar 31Deliver, collect feedback, debrief with coach

Step 5: Identify Resources and Support

What do they need to succeed?

  • People: Mentor, practice audience, technical support
  • Tools: Presentation software, timer, feedback forms
  • Time: Dedicated practice hours, meeting room access
  • Budget: Course fees, equipment if needed
  • Accountability: Check-in schedule with coach

The Development Plan Template

“Create a development plan template for someone whose goal is [SMART goal]. Include: goal statement, gap analysis, development activities organized by type (knowledge, skill, experience), milestones with dates, resources needed, potential obstacles and strategies to overcome them, and progress tracking method.”

Essential plan sections:

DEVELOPMENT PLAN
================
Name:
Date Created:
Review Date:

GOAL: [SMART goal]

CURRENT STATE: [Where they are now]

GAP ANALYSIS:
- Knowledge gaps: [list]
- Skill gaps: [list]
- Experience gaps: [list]

MILESTONES:
1. [Milestone] — by [date]
2. [Milestone] — by [date]
3. [Milestone] — by [date]

DEVELOPMENT ACTIVITIES:
- [Activity 1] — supports milestone [X]
- [Activity 2] — supports milestone [X]

RESOURCES NEEDED:
- [Resource 1]
- [Resource 2]

POTENTIAL OBSTACLES:
- [Obstacle 1] → Strategy: [mitigation]
- [Obstacle 2] → Strategy: [mitigation]

CHECK-IN SCHEDULE:
- Weekly: [brief progress check]
- Monthly: [milestone review]

Coaching the Goal-Setting Process

The coach’s role isn’t to set goals for people. It’s to help them set their own goals well.

GROW applied to goal-setting:

StageApplication
Goal“What do you want to achieve in the next 90 days?”
Reality“Where are you now relative to that goal?”
Options“What activities could help you close the gap?”
Will“Which activities will you commit to? By when?”

Red flags in goal-setting conversations:

  • Goals that come from “I should” instead of “I want” (low ownership)
  • Goals set to please the manager rather than develop the person
  • Too many goals (focus on 1-3 at a time)
  • Goals without emotional connection (no compelling “why”)

Adjusting Plans in Progress

Development plans aren’t carved in stone. Review and adjust regularly.

Monthly review questions:

  1. What progress has been made toward each milestone?
  2. What’s working well in the development activities?
  3. What’s not working and needs to change?
  4. Have circumstances changed that require goal adjustment?
  5. Is the timeline still realistic?
  6. What support is needed for the next phase?

Exercise

Create a development plan using this process:

  1. Identify a goal (yours or someone you’re coaching)
  2. Refine it into a SMART goal using AI
  3. Conduct a gap analysis
  4. Define 3-5 milestones with dates
  5. List development activities for each milestone
  6. Identify potential obstacles and mitigation strategies

Key Takeaways

  • SMART goals transform vague aspirations into actionable targets
  • Development plans connect goals to specific activities, milestones, and resources
  • Gap analysis reveals whether the challenge is knowledge, skill, experience, confidence, or mindset
  • Break large goals into 3-5 milestones to maintain momentum and allow course correction
  • Plans need regular review and adjustment, not just creation
  • The coach facilitates goal-setting; the coachee owns the goals

Up next: In the next lesson, we’ll dive into Giving Feedback That Lands — the skill that turns coaching insights into behavior change.

Knowledge Check

1. What makes a goal 'SMART'?

2. Why should development plans include milestones?

3. What is the most common reason development plans fail?

Answer all questions to check

Complete the quiz above first

Related Skills