Certificate of Completion
Community Management with AI
Certificate of Completion
This certifies that
has successfully completed
Certificate of Completion
This certifies that
has successfully completed
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What You Learned
- Design an AI-powered community strategy with clear goals, target audience definition, and platform selection
- Build automated onboarding sequences that welcome new members, personalize their experience, and drive first engagement
- Create AI-assisted content systems that generate discussion prompts, event ideas, and member spotlights consistently
- Implement AI moderation workflows that detect toxic behavior, enforce guidelines, and escalate appropriately
- Analyze community health using AI-interpreted metrics — engagement rates, retention, churn prediction, and sentiment trends
- Apply crisis management frameworks with AI-drafted communications, conflict resolution protocols, and reputation recovery plans