Your Community Management System

Create my daily community management workflow.

My community:
- Platform: [Discord/Slack/Circle/other]
- Size: [X] members
- Active members: approximately [X]
- My available time: [X] hours per day for community management
- Volunteer moderators: [X or none]

Design a structured daily routine:

MORNING CHECK (15 minutes):
- Review overnight moderation queue (AI-flagged items)
- Check community sentiment pulse
- Respond to any urgent member issues
- Verify onboarding automation ran for new members

ENGAGEMENT BLOCK (20-30 minutes):
- Post daily content from pre-built calendar
- Engage in 3-5 active discussions (deepen conversations)
- Welcome highlighted new members personally
- DM 1-2 members for relationship building

AFTERNOON CHECK (15 minutes):
- Review new moderation flags
- Follow up on morning conversations
- Check member questions that need responses

END-OF-DAY (10 minutes):
- Quick metrics scan (any anomalies?)
- Note any tasks for tomorrow
- Ensure no open urgent items

Include: what to do on light days vs. heavy days,
and what to skip if time is short.

Create my weekly community management workflow.

Include these weekly tasks:

CONTENT PLANNING (30 minutes):
- Review next week's content calendar
- Adjust based on current trends or events
- Prepare any special content (spotlights, events)

ANALYTICS REVIEW (20 minutes):
- Weekly engagement metrics vs. benchmarks
- New member activation rate
- Sentiment trend (improving, declining, stable?)
- Identify at-risk members for outreach

MODERATION REVIEW (15 minutes):
- Review the week's moderation actions
- Assess any patterns (new type of spam, recurring conflicts)
- Update moderation rules if needed

RELATIONSHIP BUILDING (30 minutes):
- Personal outreach to 3-5 valuable members
- Respond to any direct feedback or suggestions
- Check in with volunteer moderators

PLANNING (15 minutes):
- What worked this week? What didn't?
- One thing to improve next week
- Any upcoming events or announcements to prepare

My community is growing beyond what I can manage alone.
Help me create a scaling plan.

Current state:
- Members: [X], growing at [X] per month
- My time: [X] hours/week
- Current bottleneck: [what's taking the most time?]

Design a scaling plan:

PHASE 1 — AUTOMATE (what can AI handle that I'm doing manually?)
- Moderation tasks to automate
- Onboarding steps to automate
- Content generation to systematize

PHASE 2 — DELEGATE (what needs a human but not necessarily me?)
- Volunteer moderator recruitment and training plan
- Tasks suitable for delegation
- Oversight structure (how I stay informed without doing everything)

PHASE 3 — GROW THE TEAM (when do I need paid help?)
- Metrics that trigger hiring (member count, daily volume, revenue)
- First role to hire (community coordinator? Content creator? Mod lead?)
- Job description and success metrics

Help me audit my community management workload for sustainability.

Current weekly hours on community management: [X]
My biggest time consumers: [list]
What I enjoy most: [list]
What drains me most: [list]

Assess:
1. What am I doing manually that should be automated?
2. What am I doing that doesn't need to be done at all?
3. What decisions am I making daily that should be a written policy?
4. Where am I "performing" community management (being visible
   for visibility's sake) vs. doing impactful work?
5. What's my realistic sustainable weekly commitment?

Create a revised workflow that stays under [target hours] per week
without sacrificing community health.