Certificate of Completion
Professional Email Writing
Certificate of Completion
This certifies that
has successfully completed
Certificate of Completion
This certifies that
has successfully completed
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What You Learned
- Organize emails for clarity and quick comprehension
- Write subject lines that get emails opened
- Apply tone appropriately for different audiences and situations
- Apply difficult conversations professionally (rejections, complaints, bad news)
- Write effective follow-ups that don't feel pushy
- Build a personal template library for common situations