AI in Healthcare Communication

The Healthcare Time Crunch

You became a healthcare worker to help people. But between documentation, administrative tasks, patient education, and keeping up with research, the actual “helping people” part sometimes gets squeezed.

Studies consistently show that clinicians spend nearly half their workday on documentation and administrative tasks. That’s time you could be spending with patients.

AI won’t replace your clinical judgment. It won’t make diagnoses. But it can handle the mechanical parts of your job – the drafting, summarizing, organizing, and formatting – so you can focus on what you do best: caring for patients.

What You’ll Learn

This course teaches you to use AI as a clinical productivity tool, with appropriate guardrails:

• Communicate clearly with patients at the right reading level
• Document faster without sacrificing accuracy or completeness
• Create patient education materials that people actually understand
• Stay current with research by synthesizing literature efficiently
• Coordinate care across teams with better handoffs and summaries
• Reclaim administrative time for patient-facing work

Course Overview

Lesson 1: AI in Healthcare – Promise, Practice, and Caution

What AI can and cannot do in healthcare settings, and the ethical framework you need before using any tool.

Lesson 2: Patient Communication and Health Literacy

Write at appropriate reading levels. Explain complex conditions clearly. Build trust through better communication.

Lesson 3: Clinical Documentation with AI

Draft notes, summaries, and reports faster. Maintain compliance and accuracy while saving time.

Lesson 4: Patient Education Materials

Create handouts, discharge instructions, and educational content that patients actually read and follow.

Lesson 5: Research Review and Literature Synthesis

Stay current without drowning. Summarize studies, compare findings, and identify what matters for your practice.

Lesson 6: Care Coordination and Team Communication

Handoff summaries, referral letters, and interdisciplinary communication that keeps everyone on the same page.

Lesson 7: Administrative Efficiency and Workflow Automation

SOPs, scheduling templates, compliance documentation, and the admin work that steals your time.

Lesson 8: Capstone – Build Your Healthcare AI Toolkit

Assemble a personalized system of prompts, templates, and workflows for your specific role.

Who This Course Is For

This course is designed for:

• Nurses and nurse practitioners managing heavy documentation loads
• Physicians and residents drowning in paperwork
• Allied health professionals (PT, OT, SLP, dietitians) who create patient education materials
• Healthcare administrators looking to streamline workflows
• Public health workers communicating health information to communities
• Medical students building efficient habits early

You should have a healthcare background or work in a healthcare-adjacent role. No technical AI experience is needed.

Important Ethical Note

This course teaches AI as a productivity tool, not a clinical decision-making tool. Every AI output in a healthcare context must be reviewed by a qualified professional before use. We’ll establish these guardrails in Lesson 1 and reinforce them throughout.

Time Investment

8 lessons, about 20-25 minutes each. You can complete the course in a weekend or work through one lesson per day over a week.

Each lesson includes practical exercises you can apply immediately in your work. The time you invest in learning will pay back quickly in documentation and communication efficiency.

Ready to reclaim your time for patient care? Let’s begin.