Competitor Review Spy
PROMine competitor negative reviews to uncover hidden market gaps, customer pain points, and differentiation opportunities. Transform customer frustration into product intelligence.
Example Usage
“Analyze 50 recent 1-2 star reviews of Notion from G2 and Capterra. Extract the top 5 pain points, identify which customer segments (SMBs vs enterprise) are most frustrated, find feature gaps they’re requesting, and suggest 3 differentiation opportunities for a new productivity tool targeting their unhappy users.”
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Suggested Customization
| Description | Default | Your Value |
|---|---|---|
| Primary competitor to analyze | ||
| Star rating to filter reviews (1-2 for max pain) | 1-2 | |
| Number of reviews to analyze | 50 | |
| Target segment to prioritize (SMB, enterprise, all) | all | |
| Months of historical reviews to include | 6 | |
| Minimum percentage to count as valid pattern | 5% |
Mine competitor negative reviews to uncover hidden market gaps, customer pain points, and differentiation opportunities. Transform customer frustration into actionable product intelligence.
Research Sources
This skill was built using research from these authoritative sources:
- How I Found My Niche Through Competitor Analysis Framework showing how mining 1-star reviews uncovered unmet customer needs
- I Analyzed 150k Negative Reviews on G2 Real example of scraping and AI-analyzing 150,000+ negative reviews
- How I Use ChatGPT to Do Competitor Research Practical prompts and frameworks for AI-powered competitive analysis
- Deep Research Mega Prompt Master competitive intelligence prompt extracting 25+ insights
- How Frequently Do You Examine Your Competitors Product manager insights on review analysis for market positioning
- Leveraging Customer Review Analysis for Your Business Methods for customer review analysis to identify market gaps
- How do you guys do competitor analysis? PM perspectives on review platforms (G2, Trustpilot, Gartner MQ)
- I Built a Tool That Lets You Spy on Competitors' App Store Reviews Tool automating competitor review monitoring with real-time alerts
- How to Position Your Product Guide on competitive analysis and SWOT to find market gaps
- Anyone Using AI for Competitive Analysis? Using AI tools to process large volumes of customer feedback