SaaS ToS Analyzer
PROAudit SaaS Terms of Service for customer liability risks, unfair clauses, compliance gaps, and indemnification asymmetries with market benchmarking.
Example Usage
“I’m evaluating a contract with Acme CRM for enterprise CRM. We’re in healthcare (HIPAA-regulated), handle EU customer data (GDPR applies), and have annual contract value of $250K. Can you:
- Audit the entire ToS for liability and indemnification clauses
- Check for required HIPAA BAA and GDPR DPA compliance
- Flag any auto-renewal traps or unilateral modification rights
- Compare liability cap against market standard for healthcare SaaS
- Identify top 5 negotiation points with market-standard language to propose”
Skill Prompt
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Suggested Customization
| Description | Default | Your Value |
|---|---|---|
| Minimum risk score (1-10) for a clause to be flagged as HIGH-RISK; adjust based on company risk tolerance | 7 | |
| Maximum acceptable liability cap as percentage of 12-month fees; used in benchmarking comparison | 150 | |
| Comma-separated list of required compliance frameworks (GDPR, HIPAA, PCI-DSS, SOC2, ISO27001) | GDPR, SOC2 | |
| Required data residency region (EU, US, APAC, or 'any'); GDPR contracts must specify EU | EU | |
| Minimum acceptable termination notice period in days; flags contracts with longer notice periods | 30 | |
| Acceptable indemnification scope: third_party_only, direct_and_third_party, or unlimited | third_party_only |
Research Sources
This skill was built using research from these authoritative sources:
- CLAUDETTE: Automated Detector of Unfair Clauses ML-based system detecting unfair ToS clauses with high precision on consumer protection violations
- Polisis: Automated Analysis of Privacy Policies Deep learning framework for privacy policy analysis with 130K policy dataset and NLP classifiers
- Unfair TOS: Automated Approach using Customized BERT 2024 study on BERT-based unfair clause detection achieving 0.922 F1-score
- ToS;DR (Terms of Service; Didn't Read) Community-driven ToS grading (A-E scale) with 700+ services analyzed
- Demystifying Legalese: Privacy Policies & ToS Analysis RoBERTa-based overlap detection and GDPR compliance checking in policy documents
- HubiFi: Complete SaaS Audit Guide Practical guide covering scope definition, security protocols, and data protection focus
- Borders Law: SaaS Indemnity Provisions Legal guidance on indemnification asymmetries and negotiation strategies
- TermScout: Market Data on Customer Indemnification Empirical data showing 92% customer forms exclude indemnity, 72% negotiated contracts include it