Find Anything at Work: AI Enterprise Search
Use AI enterprise search (Glean, Copilot, Notion AI, Guru) to find anything across Slack, Drive, and wikis — ask, verify citations, and build team workflows.
Your company already knows the answer to almost every question you have today. It’s in a Slack thread from four months ago, a Google Doc someone renamed twice, a Confluence page nobody links to, and a closed Jira ticket. The knowledge exists. You just can’t find it — so you re-ask in a meeting, re-do work that’s already been done, or guess. The average knowledge worker burns more than three hours a week just searching, and over half of us regularly have to interrupt a colleague to find something that’s written down somewhere.
AI enterprise search fixes that. Tools like Glean, Microsoft 365 Copilot Search, Notion AI, and ChatGPT Company Knowledge read across all your connected apps at once, understand a plain-English question, and hand you a cited answer — only from documents you’re already allowed to see. This course teaches you to use that as a skill: how to ask a question your company’s AI can actually answer, how to follow the citations so you never trust a wrong or stale answer, and how to build saved questions and a team assistant that make everyone around you faster.
You don’t need an expensive enterprise seat to learn this. Every exercise runs on a free path — a folder of documents you upload, or a free Notion workspace — so you build the real muscle now and it transfers the day your company hands you the keys to Glean or Copilot. No code, no admin rights, no jargon. Just the one skill that quietly separates the person who finds anything in seconds from the person still scrolling Slack.
What You'll Learn
- Explain what AI enterprise search is, how it differs from Ctrl+F, web-research AI, and developer-built RAG, and where Glean, Microsoft 365 Copilot Search, Notion AI, Guru, and ChatGPT Company Knowledge fit
- Use a free-tier path (a folder of uploaded docs or a Notion workspace) to turn scattered documents into an ask-anything assistant and get a cited answer
- Explain permission-aware search — it only surfaces what you are already allowed to see — and how connectors link your apps
- Apply good-question patterns to query a company-knowledge assistant in plain language and get useful results the first time
- Evaluate an AI search answer for hallucination, stale documents, and conflicting sources by following citations and cross-checking
- Design personal and team workflows — saved questions, a team knowledge assistant, and an onboarding ask-me-anything
After This Course, You Can
What You'll Build
Course Syllabus
Prerequisites
- Familiarity with a general AI assistant (ChatGPT, Claude, Gemini, or Copilot) — you do not need to have used an enterprise search tool before
- Access to a few work-style documents you can practice on (a folder of files, or a Notion workspace) — a free account is enough
- No engineering, coding, or admin access required
Who Is This For?
- Knowledge workers who waste time hunting for files and answers across many apps
- Team leads who want faster onboarding and a shared team knowledge assistant
- Marketing, operations, HR, finance, product, and project people at companies with Slack, Drive, SharePoint, Confluence, Notion, or Jira
- Anyone whose company just rolled out Glean, Microsoft 365 Copilot, or Notion AI and isn't sure how to actually use it
- Beginner-to-intermediate AI users — no engineering or admin access needed
Frequently Asked Questions
Do I need a Glean or Microsoft Copilot subscription to take this course?
No. Glean and Microsoft 365 Copilot Search are enterprise tools your company buys, and many readers will not have a seat. Every hands-on exercise uses a free path — a folder of documents you upload to ChatGPT, or a free Notion workspace — so you can practice the exact skills without paying for anything. We show where the enterprise tools fit so the skills transfer the day your company turns one on.
Is this a course about building a search engine or a RAG system?
No. This is for the person who USES enterprise search to find answers, not the engineer who builds it. There is no code. If you want to build retrieval systems, see our RAG & Knowledge Bases course instead.
How is this different from a course on Perplexity or web research?
Perplexity searches the public web. This course is about searching your own company's private knowledge — the Slack threads, Drive files, wikis, and tickets that only your organization can see. Different sources, different job.
Which roles is this for?
Any knowledge worker or team lead at a company where information is scattered across many apps — marketing, operations, HR, finance, product, project management, support, and the people who onboard new hires. If you spend time hunting for documents and answers, this is for you.
Will I get a certificate?
Yes. Complete all 8 lessons and pass the quizzes to earn a verifiable certificate of completion you can add to LinkedIn or your resume.
