AI for Government & Public Sector
Learn to use AI responsibly in government work — from writing reports and analyzing policy to managing constituent services and improving public communication.
What You'll Learn
- Apply AI to draft reports, memos, and public communications that meet plain language requirements
- Use AI for data analysis, policy research, and evidence-based decision support
- Evaluate AI outputs for bias, accuracy, and compliance with government ethics standards
- Implement AI-assisted workflows for constituent services, case management, and FOIA processing
- Design responsible AI governance practices aligned with NIST AI Risk Management Framework principles
- Create emergency communication drafts and crisis response documentation using AI
Course Syllabus
Who This Course Is For
You work in government or public administration and you’ve heard AI can save time — but you’re not sure how to use it responsibly, what’s allowed, and where to start. Maybe you write reports that take days, process stacks of constituent requests, or spend hours preparing meeting agendas and minutes.
AI can help with all of this. But government work comes with unique requirements: data sensitivity, public accountability, plain language mandates, and ethical obligations that don’t apply in the private sector.
What You’ll Build
By the end of this course, you’ll have AI-assisted workflows for your most time-consuming tasks: writing reports and memos, analyzing data for policy decisions, handling constituent inquiries, preparing for public meetings, and drafting emergency communications. You’ll also understand the governance guardrails that keep AI use responsible and compliant.
Course Overview
The AI in government market is growing from $22.4 billion (2024) to a projected $98 billion by 2033. Over 90% of states have adopted responsible AI policies. Federal agencies reported 1,100+ active AI use cases in 2024 — a ninefold increase in one year.
This course teaches you to be part of that transformation responsibly.
Related Skills
Frequently Asked Questions
Is it safe to use AI with government data?
This course teaches responsible AI use with proper data handling. You'll learn which data can and cannot be used with AI tools, how to comply with security policies, and how to use approved government AI platforms.
Do I need technical experience?
No. This course is designed for government employees at all levels — from administrative staff to policy analysts to department heads. No coding or technical background required.
Does this cover federal, state, and local government?
Yes. The principles and workflows apply across all government levels. Specific examples cover federal agencies, state departments, and municipal offices.
Will AI replace government jobs?
The course focuses on AI as an assistant that handles repetitive tasks so you can focus on higher-value work. Research shows AI saves government workers hours per week while improving service quality.