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Lessons 1-2 Free Intermediate

AI for Revenue Operations

Run the RevOps backbone with AI — CRM hygiene, pipeline forecasting a human owns, no-code workflows, dashboards, routing, and data governance. 8 lessons.

8 lessons
2.5 hours
Certificate Included

Someone asked an AI to review their Salesforce pipeline. It found deals with no activity in over 5,000 days, opportunities still open since 2010, and one rep quietly carrying 90% of the forecast. None of it was hidden. It was all there in the CRM. Nobody had time to read it.

That’s the RevOps job in one story. You are the person who owns the revenue backbone — the data, the process, the forecast, the routing, the tooling that sales, marketing, and customer success all run on. The problem is rarely that you lack data. It’s that the data is messy, the workflows are manual, and the forecast is built on optimism instead of evidence. As one practitioner put it: most companies don’t have an AI problem, they have a revenue-systems problem.

This course is about using AI to fix that backbone — not to replace your judgment, but to give you a tireless analyst for the work that used to eat your week. You’ll clean and enrich a CRM at scale, read pipeline health from an export, build a forecast a leader will actually trust (while keeping a human accountable for the number), wire up a no-code workflow that doesn’t drop leads, turn messy data into a dashboard story, and set the governance red lines that keep confidential revenue data out of the wrong tools. Every exercise has a free path — ChatGPT or Claude plus a CSV — so you can do all of it today, with or without a Clari, Gong, Einstein, or Breeze seat. No coding, ever.

What You'll Learn

  • Explain what Revenue Operations owns — the cross-funnel data, process, and systems backbone — and distinguish it from selling, demand-gen marketing, and sales enablement
  • Use ChatGPT, Claude, or Copilot to turn a CRM CSV export into a pipeline-health read in under 20 minutes, with no platform seat required
  • Apply AI to dedup, standardize, and enrich CRM data at scale against explicit data-quality rules
  • Analyze a pipeline and build an AI-assisted forecast while keeping a human accountable for the committed number
  • Design GTM funnel-stage criteria and a no-code workflow with checkpoints that won't fail silently
  • Create an exec-ready revenue report and recommend a defensible revenue tech stack with governance guardrails

After This Course, You Can

Read pipeline health and flag slipping deals from a CRM export in minutes, surfacing risks your team is too busy to catch
Run a recurring CRM hygiene cadence that keeps duplicates under 5% and stops dirty data from poisoning every forecast and report
Produce an AI-assisted forecast leaders trust, with a documented rule for who owns the number and how overrides get justified
Ship a no-code GTM workflow with a checkpoint, so automation speeds the handoff instead of quietly dropping leads
Walk into a RevOps interview with an operating kit, a governance policy, and dashboard definitions you built yourself — proof, not buzzwords

What You'll Build

Pipeline-Health Read
An AI-generated pipeline-risk summary from a real (or sample) CRM export — stale deals, concentration risk, and probability adjustments, in an exec-ready table.
RevOps AI Operating Kit
A one-page operating kit: a data-hygiene cadence, a forecast process with the human-owns-the-number rule, one no-code workflow, dashboard definitions, and a governance red-lines list.
AI for Revenue Operations Certificate
A verifiable credential proving you can apply AI to CRM hygiene, pipeline forecasting, GTM automation, revenue reporting, and data governance.

Course Syllabus

Who Is This For?

  • RevOps managers and analysts who own the data, process, and systems behind revenue
  • Sales-ops, marketing-ops, and CS-ops people consolidating into a unified RevOps function
  • GTM-systems owners and revenue analysts who keep the CRM and the forecast honest
  • Ops generalists or chiefs of staff stepping into a revenue-operations remit
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Frequently Asked Questions

Do I need a Salesforce, HubSpot, Clari, or Gong seat to take this course?

No. Every exercise has a free-tier path: ChatGPT or Claude plus a CRM CSV export. We show what the paid platform AI (Einstein, Breeze, Clari, Gong) adds, but you can complete the whole course without a seat.

Is this a coding course?

No. RevOps owns the systems, not the codebase. Everything here is no-code — prompts, exports, and platform settings. We never ask you to write or deploy software.

How is this different from a sales or marketing course?

RevOps doesn't sell and doesn't write marketing campaigns. It owns the data, process, forecasting, routing, and tooling that sales, marketing, and customer success all run on. Lesson 1 draws those boundaries clearly.

Will I get a certificate?

Yes. Finish all 8 lessons and pass the quizzes to earn a verifiable RevOps AI certificate you can add to LinkedIn or your resume.

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